Got questions about our products, services, shipping, or cancellations? Head over to our support and resource page. SysRacks has got you covered for product help materials such as manuals, drivers, certifications, spreadsheets, and lots more.
Find more resources
We have various tools to help you find and use your desired item.
Gain in-depth knowledge of the science behind our units.
This is where you ask common questions many a customer asks and we answer them.
Access important materials you might find helpful.
Our warranty information portal tells you all you need to know about our equipment’s guarantee coverage.
Have a damaged order you want to return or an existing one you want to swap? Check our returns and exchanges page.
Can’t find what you’re looking for?
Contact SyRrack’s customer support today.
Phone: +1 (855) 977-2257
Chat online with us. We are available from 8 am to 5 pm.
SysRacks cannot change your address, split shipments, mix shipments or cancel orders.
International customers can purchase SysRacks equipment from our online store. We use USPS and FedEx to deliver international orders.
You will not be able to cancel your order when a purchase is completed. Please contact us for any special requests before ordering.
Certifications for SysRacks’s equipment are embedded in the product packaging.
We accept Debit/Credit Card, PayPal, Wire/E- transfer
Yes, choose the option “pay with Debit/Credit Card” at checkout. No need to open a PayPal account
Wall mount type - $35, Freestanding model - $70. (locally only)
The Thermostat system configuration is an important step in setting up your server rack. Please read the instructions carefully before operating. For any inquiries concerning the optimal working temperature intervals please refer to the installing equipment manual or contact the equipment supplier.
616 Midland Ave,
Staten Island, NY 10306, USA
1630 Terminal St,
West Sacramento, CA 95691
804 Rue Deslauriers,
Montreal, H4N 1X1, Canada
Mon-Fri: 10am — 5pm
804 Rue Deslauriers,
Montreal, H4N 1X1, Canada
Mon-Fri: 10am — 5pm
616 Midland Ave,
Staten Island, NY 10306, USA
Mon-Fri: 10am — 5pm
1630 Terminal St
West Sacramento, CA 95691
Mon-Fri: 8am — 6pm Sat-Sun: 9am — 5pm