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Shipping Options

How we ship products

At Sysracks, we ship using FedEx or USPS. Shipping pickup takes place in the morning. So, if you place an order before 7 am (CST), your order will be dispatched the same day. Please be informed that we don’t give shipping estimates for international shipments. Instead, tracking info will be sent once it’s available.

Sysracks Shipping Options

International customer notice

International customers should be aware that import levies, taxes, and tariffs are not worked into the item’s price or shipping cost. These fees are the responsibility of you, the buyer.

Confer with the customs office in your country to know what your additional charge will be before making a purchase.

Frequently asked questions

Will Sysracks do same-day delivery of orders?

If you place an order before 7 am (CST), your order will be dispatched the same day.

What can I do if my item was sent in damaged condition?

We are confident that our products are in perfect condition. Still, we will issue a complete reimbursement on items that have been reported for damage or defect within 14 days of your receiving the item. Contact us for instructions.

What regions does Sysracks send products to?

We ship products to all countries. If there is a peculiarity with the region you’re living in, please contact us.

What can I do if my package is missing?

Every shipment has a tracking number. These scenarios are uncommon as we have ties with the best shipping companies in the world. Contact us if you’re facing any difficulty.

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Shipping within 48 h.

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Return purchased items and get all your money back

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Become a partner

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Rich accessory kit

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Accepting orders 24/7

FAQ

What payment methods are available?

We accept Debit/Credit Card, PayPal, Wire/E- transfer

Can I pay with PayPal without having a PayPal account?

Yes, choose the option “pay with Debit/Credit Card” at checkout. No need to open a PayPal account

How much is assembly?

Wall mount type - $35, Freestanding model - $70. (locally only)

How to set up thermosystem?

The Thermostat system configuration is an important step in setting up your server rack. Please read the instructions carefully before operating. For any inquiries concerning the optimal working temperature intervals please refer to the installing equipment manual or contact the equipment supplier.

Still Have Questions?
  • If you can't find the answer you're looking for, please contact us at info@sysracks.com. We're all ears!
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366 McArthur,
Montréal, QC H4T 1X8, Canada

Mon-Fri: 10am — 5pm

Offices

Canada

366 McArthur,
Montréal, QC H4T 1X8, Canada

Mon-Fri: 10am — 5pm

USA

616 Midland Ave,
Staten Island, NY 10306, USA

Mon-Fri: 10am — 5pm

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