We guarantee the ease and transparency of shipping terms, ensuring customers feel confident about delivery options.
We offer the following delivery terms:
1. Pickup: available at our designated locations. Currently, pickup from the nearest warehouse is carried out after an individual discussion with the client.
The goods can be picked up from our warehouses located in Montreal (Canada), New York (USA), and Sacramento (USA):
2. Delivery via transport companies. We partner with reputable, trustworthy carriers that guarantee safety during transportation and treat cargo attentively. The goods are delivered via the FedEx Ground transport company. Sysracks cannot influence the delivery schedule set by the carrier.
Currently, we deliver our products to most locations scattered across continental Canada and the United States. Delivery to Hawaii, Alaska, Puerto Rico, Guam, etc. is not carried out.
Shipping cost depends on the name of the goods and the geographic location of the customer. As a rule, the shipping cost does not exceed 20% of the cost of the ordered goods. To calculate the cost, you can use the ‘Shipping cost estimation’ tab located on each product page.
Sysracks makes every effort to ensure the maximum safety of its products during transportation. For this purpose, product boxes are reinforced by inserting honeycomb cardboard plates and installing damping corners made of polymer material.
You can return your parcel within 30 days of delivery, which is determined by checking the tracking number on the FedEx website. Only items in their original packaging with the original packaging materials will be accepted for return. Return addresses are the pickup points listed on sysracks.com. Sysracks does not cover shipping costs for returned items.
The exact delivery time depends on the region of shipping. Thus, the period ranges greatly from 1–2 to 7–8 days. To clarify the delivery time after sending, you can check the tracking number on the FedEx website. Express delivery is possible in exceptional cases and is entirely at the client’s expense.
Cargo insurance is not provided by carriers. However, Sysracks undertakes to replace any part of the goods damaged during transportation to the customer free of charge.
If the cargo is lost in transit, we will send a replacement. Every shipment has a tracking number, and the loss of cargo will be coordinated with FedEx, along with an internal investigation. If you’re facing any difficulties, please contact us.
If you have any questions or problems, feel free to email us at info@sysracks.com or call us at +1 (855) 977-2257. Our managers will be glad to help you and clarify any queries.
We accept Debit/Credit Card, PayPal, Wire/E- transfer
Yes, choose the option “pay with Debit/Credit Card” at checkout. No need to open a PayPal account
Wall mount type - $35, Freestanding model - $70. (locally only)
616 Midland Ave,
Staten Island, NY 10306, USA
1630 Terminal St,
West Sacramento, CA 95691
804 Rue Deslauriers,
Montreal, H4N 1X1, Canada
Mon-Fri: 10am — 5pm
804 Rue Deslauriers,
Montreal, H4N 1X1, Canada
Mon-Fri: 10am — 5pm
616 Midland Ave,
Staten Island, NY 10306, USA
Mon-Fri: 10am — 5pm
1630 Terminal St
West Sacramento, CA 95691
Mon-Fri: 8am — 6pm Sat-Sun: 9am — 5pm